Legal

Return & Refund Policy

Last Updated: July 2026

1. 30-Day Return Window

Returns accepted within 30 days of the date your order is received.

2. Eligibility

  • Item is unused and in original condition
  • Original packaging intact
  • Order number included

3. How to Start a Return

  1. Email support@reliablevehiclesupplystore.com or call (855) 852-4594.
  2. Share your order number and reason.
  3. Follow prepaid return label emailed to you.
  4. Ship to Ecom Fire INC, 4711 34th St. N. Suite F, St. Petersburg, FL 33714.

4. Refund Method & Timing

Refunds to original Visa/Mastercard within 5–7 business days after inspection.

5. Return Shipping Costs

Customer responsible unless item is damaged or incorrect.

6. Damaged or Incorrect Items

Contact within 7 days with order number and photo. Replacement or refund at no cost.

7. Exchanges

Exchanges are a return + new order. Contact us to confirm availability first.

8. Contact Us

Email: support@reliablevehiclesupplystore.com | Phone: (855) 852-4594 | Ecom Fire INC, 4711 34th St. N. Suite F, St. Petersburg, FL 33714